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            George J. Di Lullo

121 Neptune Ave

Neptune City, NJ 07753

Phone: 732-776-7785, E-mail: Tf0r1@aol.com

OBJECTIVE

      To secure a responsible technical position with opportunity for

professional advancement.

SKILL SET

·         Computers and Software Applications as Productivity Tools

·         Microcomputer Operating Systems

·         Microsoft Word 2000, XP and Excel 2000, XP

·         Networking Essentials

·         Fundamentals of NT Workstation

·         Network +

·         A+ Maintaining PC Hardware

·         A+ Operating System Technologies

EDUCATION AND TRAINING

·         Cittone Institute, Mt. Laurel NJ

·         PC Support Technician- Certificate, May 2002

·         TCP/IP Protocol suite

·         Windows: 3.1, NT 4.0, 9x, 2000 Professional, XP Home, XP Professional: operating system functions and features

·         Windows: 3.1, NT 4.0, 9x, 2000 Professional, XP Home, XP Professional: configure, install, troubleshoot, security

·         Operating systems technologies-support, disaster recovery

·         Grade Point Average 4.0 with Excellent Attendance

·         CompTIA A+ and CompTIA Network+ Certifications

·         Microsoft Certified Professional

PROFESSIONAL EXPERIENCE

      PC Technician, PC Answers, Medford, NJ     2000-2001

       Provide on site trouble shooting for PC's and Networks. Implement upgrades; software, hardware. Build PC's, maintain

       accounts, and handle warranty claims.



Computer Instructor, Technical Tots, Family Day Care, Medford, NJ     1996-Present

Working with young children to introduce them to computers. Giving instruction in basic concepts in computer operation.

Energy Conservation Technician, Sesco, Inc., Jamesburg, NJ     1999 - 2001

Quickly grasped operating procedures and promoted in first 14 days. Introduce and advise clients regarding energy saving products and practices. In home installation, demonstration and instruction. Excelling member of a two man crew that leads the state in quality and customer satisfaction. High customer feedback.

Collection Specialist and Consultant, Cureton, Caplin, and Clark Law Offices, Mount Laurel, NJ     1996-1999

Initiated and implemented a customer service/collection plan. Establishing contact with consumer and negotiating arrangements to resolve debts on behalf of the client and our firm, making use of the extensive training in the Fair Debt Collections Act Practice I received. Make recommendations pertaining to resolutions and advise all parties with regard to account status.

Owner Manager, Build Successful Business, First Class Auto Detailing, Bordentown, NJ     1991-1997

Order and maintain all supplies and inventory. Staff business with best possible employees. Manage and instruct all employees with regards to quality and standards. Maintain all accounting and payroll obligations. Solicit business from potential customers. Secured accounts from Ford Motor Company and NADE auto auctions. Worked to develop team capable of handling the rigors of business growth and on time project completion demands.

References

To Whom it May Concern,

Ive been Georges head instructor at Cittone Institute. While I wish him only the best and anticipate the accomplishments that will color his career, I am truly sorry to see him go. It has been my pleasure having him as a student.

It did not take George long to rise to the top of his class, in more ways than one. As a shining 4.0 student he leaves here with the highest GPA in the entire school. Among his peers he is admired and respected. He has natural leadership abilities and possesses communication skills that established him as the class representative and liaison to the administration. George also demonstrated a knack for asking the questions that were on everyones mind helping to promote interaction and improve understanding of the most challenging aspects of computers and networking. When it comes to hands-on his skills are even more impressive. As part of his training he built and managed a network handling the task of administrator with ease. He was also instrumental in motivating his classmates when he went on to secure his certification in Net+, A+, etc

George is an innovative self-starter, who rarely needs supervision. He is punctual and typically exceeds expectations. He handles pressure well, and has voluntarily stayed overtime to assist in implementing network hardware and system upgrades. He is always ready to lend a hand to help those around him. Most recently, he was asked by the school administration to address a gathering of next years perspective students. It was a last minute request and the school was in a crunch spot with the local radio station about to show up and no speaker on hand. George put aside his personal agenda and managed to turn the afternoon into a rousing success. This is just one example among many of George's admirable work ethics.

George will be an invaluable asset in the computer industry and I highly recommend hiring him. If you'd like to discuss his attributes in more detail, please don't hesitate to contact me.

Mr. C. Turner

Cittone Professor and Certified Microsoft Trainer

Additional references and a signed logoed copy of the above letter available upon request. Please contact me with any questions or comments.

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